How SoftClinic is Helping Hospitals and Clinics To Make Healthcare Accessible In Every Sense
September 12, 2022In the era of social distancing, Telemedicine is helping people access healthcare from the safety of their homes. According to the American Hospitals Association, 67% of US Hospitals use telemedicine solutions to connect with patients and doctors remotely.
The technology is being rapidly adopted in emerging markets such as India, Australia, Malaysia, and China. Additionally, it is experiencing a significant CAGR of 24.1% from 2020 to 2025. This growth reflects the increasing demand for digital healthcare solutions. Furthermore, as more healthcare providers recognize the benefits, adoption rates are expected to rise even further. It’s turning out to be highly impactful in making healthcare easily accessible, affordable, and manageable amid the COVID-19 breakout.
New Hospitals and Clinics often find themselves in a quandary over which Telemedicine features to adopt, as there are so many to choose from. In this article, we will scrutinize the most pertinent features of Telemedicine as found in the 2017 Telemedicine Industry Benchmark Survey.
Make sure your Telemedicine solution offers the following features for increased growth and better patient engagement.
Must-Have Features of the Telemedicine Platform
1. Audio and Video-enabled Conferencing
Most telehealth solutions offer interactive audio and video conferencing modules that help doctors diagnose patients using visual clues. 94% of survey participants marked this feature as critical in delivering remote counselling.
It elevates the quality of diagnosis as the doctor can visually interpret the patient, take note of their voice and communicate the treatment effectively. The patients feel reassured as the doctor accurately identifies their symptoms, improving healthcare delivery.
Eighty-three per cent of respondents favoured platforms that offer digital communication features on standard devices, such as smartphones or PCs. This preference highlights the increasing demand for accessible healthcare solutions. Additionally, users appreciate the convenience of using devices they already own. Consequently, providers focusing on these features will likely see higher adoption rates.
2. Clinical Document Generation
Telemedicine software automates the generation of logs, records and transcripts of the patient-physician interaction, which is critical for every healthcare provider.
These records serve as evidence for public health administration. Furthermore, they allow future treatments to be data-backed. In addition, having accurate records can enhance the effectiveness of healthcare strategies. Consequently, this data-driven approach supports better decision-making and improves patient outcomes. With telemedicine, you can automatically generate these records and integrate them with your EHR database, reducing the effort needed to treat a single patient.
With 84% of participants backing this feature, you must choose clinic management software that provides clinical documentation.
3. HIPAA Compliant Communication
HIPAA stands for Health Insurance Portability and Accountability Act, which lays down guidelines for protecting sensitive patient data. It’s one of the most sought-after compliances in the Telemedicine industry, making it an absolute necessity for your platform of choice.
A HIPAA-compliant Telemedicine platform has data security measures that protect patient data from being breached or stolen. As most communication is digital, the platform must ensure that patients can trust their medical records with it.
HIPAA-compliant messaging was voted by 79% of participants as a valuable feature of the platform.
4. Remote Scheduling and Appointments
The COVID-19 pandemic is making healthcare facilities burst from their seams. In situations that demand a high volume of patient bookings, the ability to plan and schedule appointments becomes critical.
Therefore, the telemedicine platforms that offer the Physician scheduling feature will always be prioritized. This feature helps the medical staff manage their activities efficiently and offer patients on-time treatment.
A majority of survey respondents rated scheduling as one of the key features for successful remote treatment.
5. Browser-based Web Application Architecture
Nearly three-fourths of the respondents preferred Telemedicine software that was accessible through a web browser on a PC or Smartphone. This feature was popular because most hospitals and clinics didn’t prefer installed software, which is hard to maintain.
Moreover, browser-based web applications are easy to distribute and can be accessed by anyone with minimum friction. There are no specific system requirements or lengthy update procedures that hinder the software’s usability.
Hence, Telemedicine web applications should be an essential checkbox on your priority list.
6. Patient History Management and Analysis
Advanced Telemedicine systems not only provide an interface to communicate with patients over the Internet but also manage their historical data. This helps the participating physician improve their case understanding, which is the foundation of effective treatment.
For these reasons, 79% of the respondents valued patient data analysis, while 74% wanted the ability to access patient history from the platform directly.
Both of these features go a long way toward assisting doctors in making the best clinical decisions and patients in receiving the best clinical attention.
SoftClinic Telemedicine Software
SoftClinic is the leading Telemedicine Software Provider, helping Hospitals and Clinics offer remote healthcare with confidence and reliability. It has been at the forefront of transforming digital health services for more than 20 years and currently supports 4.5 million patients.
SoftClinic’s Most In-Demand Modules
SoftClinic provides all the features mentioned in this article, as well as many more. The most popular features responsible for the platform’s high adoption rate are;
- Video, Audio & Chat Communication
- Consultation Management
- Invoice Generation
- Digital Prescriptions
- And many more
Book a FREE Demo of SoftClinic Telemedicine Software
Conclusion
Gear up for the Telemedicine revolution and choose a software client that contains all the listed features. It’s time to change your Hospital’s Healthcare Delivery Strategy and put it on the map for the best Telemedicine providers.