Empower Your Health: How SoftClinic GenX Unites Patients and Doctors
August 18, 2022India is plagued with a shortage of doctors. The current doctor-to-population ratio stands at 1:835, which is a far inferior number compared to first-world countries. Due to doctors’ excessive workload, quality health checkups are also lacking in most cases.
The ever-increasing gap between doctors and patients is a genuine concern in the Indian healthcare industry. This is why the wealthiest Indians often go to the US or EU countries for better treatment. SoftClinic GenX, a next-gen health tech solution, is here to address this issue.
About SoftClinic GenX
SoftClinic GenX is a digital health platform that started last year to bridge the gap between doctors and patients. It’s from the house of JVS Technologies Pvt Ltd, a pioneer in healthcare IT services in India. As a Cath Lab Software service in 2002, JVS Group has served more than 5 million patients in various capacities.
SoftClinic GenX is JVS’s latest offering. It is a state-of-the-art HMS Software solution that covers everything from patient admission to discharge. With SoftClinic GenX, medical facilities can be run more efficiently.
The Offerings
SoftClinic GenX provides a one-stop solution for connecting patients with physicians. With a few taps on their smartphones, patients can contact their doctors 24/7. Patients can also access their medical records online by logging into the Patient Portal. Patients’ convenience is the USP of SoftClinic GenX.
SoftClinic GenX offers many e-services related to the healthcare industry. The offerings are divided into three modules: Outpatient, Indoor Patient, and Other. The following is a list of services available in each module.
Outpatient Module
- Patient Registration
- Appointment Scheduling
- Doctor Workbench
- Nursing Work Bench
- EMR with CDSS
- Patient Portal
- Patient Mobile App
- Doctor Mobile App
Indoor Patient Module
- Admission, Transfer, and Discharge
- Bed Management
- Operation Theatre Management
- Procedure Scheduling
- Ward Management
- Laboratory Management
- Sourcing, Procurement, and Inventory Management
- Medical Records Management
Other Module
- Telemedicine
- Patient KIOSK
- Queue Management System
- Patient Relationship Management
- Budgeting & Financial Accounting
- Fixed Assets Management
- Human Resource Management
- Access & Security Management
How SoftClinic GenX is Connecting Patients with Doctors
SoftClinic GenX is a product of technology. Making such a revolutionary product wasn’t possible without the technological advancement we’ve achieved in the last couple of decades. Here’s how technology, like SoftClinic GenX, makes patients’ lives easier by closing the gap with doctors.
24×7 Access to Physician
SoftClinic GenX offers an all-day hotline for patients to connect with their doctors. This solution is a lifesaver, particularly in case of a medical emergency. It helps doctors attend to patient queries promptly and effectively.
The Patient Portal App offers an online chat option where a patient can instantly convey his message to his physician, who can then advise within the portal or connect manually over the phone.
Information Availability
Everybody knows how tough it is to catch hold of a decent medical practitioner when there’s a need for one. In a country of billions, there’s always a scarcity of doctors. The real-time info about available doctors is hard to get.
However, with SoftClinic GenX, patients get all the current information about doctors available in a particular medical institution. They can also register their names for an upcoming appointment online without visiting the actual place for manual name entry.
The Convenience of Telemedicine
Since the COVID-19 pandemic began, the use of telemedicine has multiplied by 38 times. Now, patients can consult with doctors from the comfort of their couches. SoftClinic is a frontrunner in introducing telemedicine facilities in India.
Now, with SoftClinic GenX, SoftClinic has upped its telemedicine game. The user interface is much more refined now, with zero lag during the conversation. This is one of the most vital factors in bridging the gap between doctors and patients.
Conclusion
Effective communication is the key to success in any field. And when it comes to medical communication, there should be no boundaries. SoftClinic GenX has done a great job of lowering the barriers to communication between healthcare providers and patients, thus enabling patients to reach out for services without running from pillar to post.