Elevate Patient Care & Slash Costs with SoftClinic GenX
October 18, 2022The healthcare industry is passing through a paradigm shift. The days of handwritten prescriptions and paper-based test reports are slowly fading away. Digitization is the new theme of the 21st-century healthcare sector worldwide.
Digital healthcare solutions offer comfort and convenience for doctors and patients while solving many long-standing issues in the medical sector. One of these solutions is lowering operational expenses, which helps make hospitals and clinics more profitable than ever before. Additionally, by streamlining processes, these solutions further enhance efficiency and patient satisfaction.
In this blog, we aim to showcase the issues with the Indian healthcare system and how they can be phased away with the implementation of SoftClinic GenX, a state-of-the-art hospital management software. Without further ado, let’s begin with the problems.
Major Issues Faced by the Indian Healthcare Sector
According to WHO, the Indian healthcare system ranks 112th out of 191 countries worldwide. This WHO survey is not far from reality, as our medical services have a lot of room for improvement. Implementing modern digital health software can solve some of these.
Issue 1: Shortage of Healthcare Professionals
According to the Rural Health Statistics 2020-21 released by the Ministry of Health & Family Welfare, there’s a 7% shortage of doctors in government-run hospitals. The shortage extends to 57% for community healthcare centres.
Couple this doctor shortage with India’s massive population, and we get the perfect recipe for neglected medical help to the poor. However, telemedicine software allows doctors to treat and advise many more patients remotely than conventional methods.
Issue 2: Lack of Skills among healthcare workers
The medical sector is not all about doctors.
Other workers, such as nurses, receptionists, and record keepers, play an essential role in the smooth functioning of hospitals. However, in many hospitals, the knowledge gap and lack of people skills among these personnel are evident. Addressing these gaps is crucial for improving overall hospital efficiency. Therefore, investing in training and development can enhance their skills significantly.
Providing training to staff is one way of handling these issues. However, arranging training sessions for all staff can be a costly affair. Instead, taking back-end processes to a digital route is a cost-effective alternative that can lower human resource dependency.
Issue 3: Communication Gap between Doctors & Patients
Due to their huge workload, doctors often spend much less time on individual patients than they ideally should have. This creates a communication gap between both parties that can lead to wrong treatment.
However, digitization of the healthcare sector can eliminate this issue. E-health software documents and stores all communications between doctors and patients in the cloud for future reference, reducing the chance of errors.
Issue 4: Long Waiting Time in Outpatient Clinics
Hospital outpatient clinics in India are notorious for long waiting periods. A study published in IJCMPH revealed that Indian government-run hospitals have an average waiting time of 20.3 minutes. In contrast, their privately owned counterparts have 15.5 minutes of waiting time.
A free-flowing process must be implemented to decrease waiting time. To achieve this, major private hospitals in India have already adopted hospital management software that handles tasks like patient registration, appointment scheduling, and bay management, among others.
Issue 5: Prescribing Errors Due to Poor Handwriting
This is a long-standing problem in the healthcare industry worldwide. Prescribing errors can lead to severe consequences. This issue seems more prevalent in India due to the limited time a doctor can dedicate to a single patient. Consequently, this constraint affects the quality of care. Therefore, finding solutions to optimize consultation time is essential for improving patient outcomes.
The most prudent solution to this severe problem is e-prescription software. With digital prescription solutions, doctors can never get it wrong. There’s no handwriting involved, and the prescription can be digitally stored or transferred to the pharmacy without hassle.
SoftClinic GenX – The Indigenous Solution to All Issues
SoftClinic GenX is an advanced digital health tech platform that can do it all. It was developed by JVS Technologies Pvt Ltd, a renowned name in the Indian digital healthcare space. Before GenX was introduced in 2021, SoftClinic had already served over 5 million patients in 45 countries. Furthermore, this achievement highlights the company’s commitment to improving healthcare delivery. As a result, SoftClinic continues to expand its reach and enhance patient care worldwide.
SoftClinic GenX has three modules covering almost all tasks that can arise in a hospital. Here’s how SoftClinic GenX takes patient convenience to the next level.
- Through the Patient Portal, anybody registered can check all the treatment details anytime, anywhere.
- Softclinic’s Telemedicine platform provides seamless connectivity between doctors and patients irrespective of location.
- Patients don’t need to stand in a queue waiting for their turn to register themselves for treatment. It can be done with a few clicks and taps.
- With SoftClinic GenX, patients can schedule an appointment without any human intervention.
- SoftClinic has an HR management system that automates all the staff activity tracking.
You get all of these with a one-time purchase. There’s no monthly subscription attached to any of SoftClinic GenX’s service offerings. If that’s not cost-effective, then we don’t know what is. SoftClinic GenX can reduce operating costs up to 10 times.
Conclusion
Digital healthcare solutions are here to stay. Almost 95% of US medical facilities are connected to some sort of e-health platform. Now, it’s India’s turn to go digital in the healthcare space. So, if you’re a decision maker in any healthcare facility in India, it’s high time for you to consider health tech adaptation.
SoftClinic GenX is a leader in providing digital SaaS solutions for hospitals, nursing homes, and clinics. We offer India’s first zero-cost AI-powered digital prescription app that works wonders. To learn more about SoftClinic GenX, join our webinar and contact us for a prosperous future.